There's a surprise in the mail this morning. After just 5 working days, a crisp cheque for £50 from Abbey arrives - to compensate ("We don't compensate customers for their time") for the mess they made of opening my ISA ("You'll never see that cheque" was my partner's response).
Tip to all: don't take the runaround from banks. They're quick to impose charges when we screw up our finances. Demanding money back when they screw up is the only language they understand.
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